TERMS OF SERVICE
Welcome to Shonkti. These Terms of Service govern your use of the Shonkti website and your purchase of products from us. By accessing our website, browsing our products, or placing an order, you agree to these terms.
Please read them carefully before using our website or making a purchase.
1. About Shonkti
Shonkti is an online platform offering handcrafted and thoughtfully made products. Our products may be handmade, artisan-crafted, or produced using traditional techniques. Because of the nature of handmade products, slight variations in colour, texture, size, pattern, or finish may occur.
These natural variations are not considered defects and are part of the unique character of handcrafted products.
2. Use of Our Website
You agree to use the Shonkti website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to our website or systems.
- Copy, reproduce, modify, or distribute our website content without permission.
- Interfere with the security or operation of the website.
- Provide false or misleading information when placing an order.
We reserve the right to restrict or terminate access to the website if we believe these terms have been violated.
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, prices, dimensions, colours, and other information displayed on our website are accurate.
However, handmade products may have minor variations from the photographs shown online. Screen settings and lighting may also affect how colours appear.
Such differences do not necessarily constitute a product defect.
4. Intellectual Property
All content appearing on the Shonkti website, including but not limited to:
- Brand names and logos
- Product photographs
- Product descriptions
- Website designs
- Graphics
- Text
- Videos
- Illustrations
is owned by or licensed to Shonkti unless otherwise stated.
You may not reproduce, copy, modify, publish, distribute, sell, or commercially use our content without prior written permission.
5. Orders and Acceptance
When you place an order on Shonkti, you are making an offer to purchase the selected products.
After receiving your order, we may send an order confirmation. An order is considered accepted once we confirm that the product is available and the order has been processed.
We reserve the right to cancel or refuse an order in circumstances including:
- Product unavailability.
- Incorrect pricing or product information.
- Suspected fraudulent activity.
- Errors in the order or payment information.
- Other circumstances beyond our reasonable control.
If we cancel an order after payment has been received, the applicable amount will be refunded.
6. Shipping and Delivery
We will make reasonable efforts to dispatch and deliver orders within the estimated delivery period displayed on the website.
Delivery times may vary depending on the destination, courier service, weather, public holidays, or other circumstances beyond our control.
Once an order has been handed over to the delivery partner, delays caused by the courier may be outside Shonkti’s control.
Customers are responsible for providing a correct and complete delivery address.
7. Limitation of Liability
To the extent permitted by applicable law, Shonkti will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
8. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India, unless otherwise required by applicable law.
Any disputes will be subject to the jurisdiction of the appropriate courts or authorities applicable to Shonkti’s business.